Dining and entertainment includes the Summit Lounge, Brasserie Westlake, Song Hong Bar, Wave Bar and Club with 6 private KTV rooms, Ming Palace Chinese Restaurant and the Pool Garden Cafe. Recreation facilities comprise an all weather swimming pool with glazed retractable roof (which is heated during winter), fitness centre with gym, aerobics studio, sauna, steam bath, 2 hot spa pools and massage facilities. For banquets and meetings a Ballroom for up to 600 people, 4 meeting rooms for up to 40 people each and a fully equipped Business Centre is available.

Within the scenic West Lake district of Hanoi, the capital of Vietnam, overlooking West Lake (Ho Tay), the largest lake in the country. The 322 room hotel is also flanked by Truc Bach Lake and Red River (Song Hong). The hotel is just 8 minutes away from the main commercial and cultural centre of Hanoi.

322 Deluxe rooms with scenic views, each with individual temperature control, electronic safe, satellite TV and movies, minibar, tea/coffee making facilities, IDD, writing desk, hair dryer, bathroom scales and deluxe toiletries. Deluxe rooms have separate shower stalls. Families are recommended to use inter-connecting rooms. Executive Club bookings afford express check-in/out, butler service, breakfast, evening cocktails and complimentary tea/coffee in the Sofitel Club Lounge.